Get In Touch

North America: 1.877.2LEVEL3
Europe: +44 845 000 1000
Latin America: + 54 11 5170.1444
Asia Pacific: +852 3512 5838


Subscribe and Stay Up to Date

A superior service experience with dedicated resources. That’s what we’re committed to supporting from the first handshake to daily account management. It’s also why we provide the portals below, so you can quickly get the information you need anytime, anywhere. Simply create an account and benefit from tools for billing, repairs, orders, booking, products — including interactive demos — and even new promotions.

  • Level 3 Collaboration Customer CenterLevel 3 Collaboration Customer Center

    Level 3 customers can access documentation, and start, join or manage a conference.

    View Details
  • My Level 3MyLevel3 Customer Portal

    The MyLevel3 customer portal gives you anywhere, anytime access to the management tools you need to get the most out of your Level 3 services. Analyze near real-time business information that allows you to control costs and elevate customer satisfaction. Communicate directly with support representatives when you need technical and billing issue resolution. Control. Confidence. Convenience. All through the MyLevel3 customer portal.

    View Details
  • uCommand-Global-PortaluCommand Global Portal

    Stay in control of your network and Level 3 services 24 x 7 with the robust, customizable Level 3 uCommand customer portal. Featuring interactive maps, online invoicing and ordering, and information views that can be tailored to fit your reporting needs.

    View Details
  • Ucomm-LatamuCommand LATAM Portal

    Manage your Level 3 services with ease using the robust uCommand LATAM customer portal, featuring intuitive service management tools, online invoicing and network performance reports

    View Details
  • Media Customer PortalMedia Portal

    More and more, programming and digital assets are being delivered online. Visibility and control is vital to your ROI. The Level 3 Media Portal offers you one of the most sophisticated and comprehensive sets of content monitoring, reporting and management tools available in the industry today – even for next-generation media formats.

    View Details
  • GSA PortalGSA Customer Portal

    Every government agency is leveraging network communications technologies to enable them to operate more efficiently while maintaining security and improving outcomes. With GSA-specific services for you to choose from, Level 3 Communications is ready to be the GSA telecommunications provider of choice, and your partner in procuring, winning and executing on GSA contracts.

    View Details
  • Business Partner PortalBusiness Partner Portal

    Level 3 is delivering our high-value portfolio of Transport, IP and VoIP services to businesses across a growing network footprint. We are committed to supporting you with industry-leading benefits and compensation – and to supporting your customers with our state-of-the-art fiber network. When you meet your customer’s requirements and desires, we all win.

    View Details
  • Support-servicesMore Support Services

    Online and person-to-person support covering everything from billing to international operations and IT security is available at all times. Click through to find references to technical and day-to-day business assistance.

    View Details
  • Port-out-request-toolPort Out Request Tool

    Assigning telephone numbers, checking LSR status and executing simple or complex port out projects is convenient using our Port Out Request Tool. You can initiate a TN port out request via the Level 3 Port Out Request Tool 24 x 7. To help you quickly get up to speed and get the most out of this service, we have developed an online tutorial.

    View Details