European Partner Academy

Welcome to the Level 3 European Partner Academy online training area.

The Level 3 European Partner Academy has been developed to ensure that our partners have a convenient way to participate in regular Level 3 product and sales training.

Start your online Partner Training - please select the training module(s) which is of interest to you from the list below. At the end of the training session you will be asked to take a short online test. Participants who successfully complete the training sessions and online test will be awarded with an individual training module accreditation and sent a certificate of accreditation from Level 3.

We will regularly be updating the online training modules and adding new topics. Please bookmark this page and come back regularly.

For further information or if you have any questions please contact us.

Press Releases

• January 2011 - New London-to-Madrid and Frankfurt-to-Madrid Routes Improve Latency to Financial Exchanges and Trading Venues
• January 2011 - Level 3 Rolls out Dedicated Internet Access and Virtual Private Network Services for Enterprise Customers in Several European Markets
  New Services Provide Increased Reach and Scalability with Direct Connectivity to the Level 3 Backbone
• August 2010 - Level 3 Offers Low-Latency Routes for Financial Institutions
• July 2010 - Upgrade Deepens Level 3 Commitment to Financial Services Industry
• July 2010 - New Direct Backhaul Connection Improves Diversity and Lowers Latency
• March 2010 - Level 3 Named European Service Provider of the Year
  Level 3 Wins Solutions Provider Award at European IT Excellence Awards 2010

European Partner Advisory Calls and Webinars

• June 2011 Partner Webinar
  Watch the June European Partner presentation
• December Partner Call
  Listen to the December European Partner presentation
• September Partner Call
  Listen to the September European Partner presentation on Content Services and Partner Incentives
• May Partner Call
  Listen to the May European Partner presentation on Content Services
• March Partner Call
  Listen to the March European Partner presentation on Content Services
• January Partner Call
  Listen to the January European Partner presentation on Content Services

Level 3 Overview Training

• An introduction to Level 3 Communications
  An overview of the Level 3 strategy and company history. Provides information on the product portfolio available to partners.
• Cloud Computing – An Overview
  So you wonder what cloud computing is all about? This neat tutorial will take you through the rationale, fundamentals, construction and benefits of cloud computing. Grab a cup of coffee and enjoy!

Content Delivery Network Training

• Level 3 CDN -Services, Product, Market and market opportunity
  An overview of the European CDN Market, why companies may use a CDN, what the market opportunity and examples of the different market segments.
• An overview of the CDN Caching and Download Solution
  An overview of the Level 3 CDN product portfolio. What Caching and download is primarily used for, examples of the market verticals and a typical customer case study.
• An overview of the Level 3 Streaming Solutions
  An overview of Level 3's streaming services. When streaming services are typically used, what vertical markets would use streaming services and a example customer cast study.
• An overview of Level 3's Origin Storage Solution
  An overview of Level 3's Origin Storage solution. When Origin Storage would be typically used, who are the ideal target markets and an example case study.
• An overview of Level 3's Intelligent Traffic Management Solutions (ITM)
  An overview of Level 3's ITM services. When ITM would be used, who would typically use it and an example case study.
• Providing support for Level 3 CDN services
  Describes how to register a support call to Level 3 and what information we will require from you.
• CDN V IP value proposition
  Learn how and when to position Level 3 CDN versa when to position IP

Core Network Services Training

• Wavelength Product Overview
  A detailed sales approach to wavelength technology; Level 3 wavelength products; market overview and key Level 3 differentiators.
• High Speed IP
  A detailed sales approach to Internet Transit technology; Level 3 IP products; market overview and key Level 3 differentiators.
• Virtual Private Network (VPN) Product Overview
  A detailed sales approach to VPN technology; Level 3 VPN products; market overview and key Level 3 differentiators.
• EU Colocation & Power
  A detailed sales approach to Colocation technology; Level 3 colo products; market overview and key Level 3 differentiators.

Content Delivery Network Technical Training

• CDN Architecture
  A detailed technical overview of CDN architecture, including clusters, BDS, hierarchical configuration, storage, rules, headers and response codes
• CDN Features
  A detailed technical overview of CDN architecture, including content control, content manipulation, Secure Content Delivery (SSL) and Logs
• CDN Origin Storage OSP
  An overview of the Level 3 Origin Storage solution, including architecture and content ingest and management interfaces
• CDN Streaming
  Overview of basic Level 3 Streaming architecture, HTTP pull, dynamic streaming and smooth streaming
• CDN Traffic Manager
  A technical overview of the Level 3 Traffic Manager service compared to DNS, site failover, global load balancing and ITM-CDN peering
• CDN Service Activation
  Overview of who is involved in the CDN Service Activation process and what information is needed for support queries
• CDN Exploratory Tools
  Overview of the different tools that can be used when determining a customer's existing CDN
• CDN Content Analytics
  An overview of the Media Portal reporting capabilities

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