Case Study:
MetalForming Inc. Case Study
MetalForming Inc. needed a way to provide remote technical assistance to minimize downtime for their customers around the world, as well as control costs for installing and servicing the architectural sheet metal machines their customers operated. Having encountered problems with a point-to-point, PBX-based solution, MetalForming turned to Level 3 to help build a streamlined Unified Communications solution. By deploying the Level 3® SIP Trunking service, MetalForming was able to improve customer service while also lowering operational costs.
