White Paper:
VoIP Quality on Internet White Paper
The Public Internet can be a wild and unpredictable place for data trying to get from one location to another. Your data packets may be sent through multiple carriers’ networks, wrapped and unwrapped in various transport protocols, fragmented and combined with other data, sent down different paths to get to the same location. The realities of VoIP service quality and how circuit problems can be tackled are discussed in this Level 3 whitepaper, Realities of VoIP Service Quality on the Public Internet.
