For large enterprises that need to reduce costs without compromising voice quality, reliability and features, Level 3's suite of contact center voice services offer a clear alternative to support your customer care voice needs.
By combining Level 3's Tier 1 carrier voice network with our next-generation Enhanced Network Services platform, large enterprises can seamlessly migrate their customer calls with minimal process and technology changes, while obtaining a clear migration path to cost savings and new features. Our contact center voice services support all of your existing features on outbound, local and toll-free networks, as well as offer a suite of new features that can help improve productivity and performance within your organization.
When you choose Level 3 for your contact center voice services, you enjoy:
- Reduced telecommunications expenses
- A proven migration path from TDM to VoIP
- Disaster recovery through network-based call control
- TDM or native IP handoff for VoIP customers
- A reliable, proven voice network
- Simplified billing for take-back and transfer
To learn more about Level 3's contact center voice services, please visit the following pages:
