Dedicated Toll Free

Increase Your Call Center Productivity

Dedicated Toll Free

Increase Your Call Center Productivity

Your business demands a cost-effective, reliable tollfree solution. The Level 3® Dedicated Toll Free and Level 3®  Advanced Toll Free services enable you to receive inbound toll-free calls over a dedicated connection between your premise equipment and the Level 3 long-distance network.

Level 3 Communications Toll Free services provide cost-effective solutions to help you keep your customers happy and your business growing. Choose from Dedicated Toll Free or Advanced Toll Free solutions, which deliver a powerful complement of capabilities. Our services allow heavy toll-free users to receive lower usage rates on a connection designed for reliability, privacy and security. Call centers, corporate offices and other businesses that aggregate toll-free traffic to a single point can benefit, including retail, healthcare and insurance enterprises.

Toll Free Service Details:

  • Convenient, flexible service that allows U.S. and Canadian callers to reach your business at no cost to them
  • Greater call control with call routing and handling features
  • Unique 800 numbers for incoming calls
  • Advanced services available including IVR (Interactive Voice Response), advanced routing and Web-based portals

Toll Free Service Benefits:

  • Realize significant cost savings by consolidating toll-free services on a single dedicated line connecting to our expansive long-distance network
  • Save on usage rates as compared to switched toll-free services when averaging over ~75,000 minutes/month
  • Connect with superior reliability and performance through our Tier 1, facilities-based network infrastructure
  • Access an alternative provider with a track record of a carrier’s carrier, a more nimble organization than larger carries, and a dedication to business customers
  • Added value and control with full-featured routing and call-handling features
  • Contact center support including IVR and call-management capabilities
  • A commitment to customer service with easy access to online support information

For more information on our Dedicated Toll Free service, download this detailed brochure.

Service Locations

  • Access the Portal
  • Watch the Video