E-911 VoIP Service

Stay in the clear with FCC-compliant enhanced-911 service.

E-911 VoIP Service

Stay in the clear with FCC-compliant enhanced-911 service.

Level 3SM E-911 Direct service offers interconnected VoIP providers with the coverage, experience, reliability and flexibility to deploy network connectivity for enhanced 911 (E-911) solutions. This wholesale VoIP service is the most direct way to connect to the nation’s native 911 infrastructure and provide VoIP users with an FCC-compliant solution.

Enhanced 911 Service Details

  • Connectivity – The service delivers network connectivity to 5,000 public-service access points (PSAPs) that reach approximately 83 percent of all U.S. households.
  • 911 access – E-911 Direct services allow interconnected VoIP providers to connect to the nation’s 911 infrastructure.
  • Broad support –We support nomadic VoIP subscribers regardless of whether subscribers use Terminal Adapters, IP Phones, SoftClients, or Wi-Fi dual-mode phones.

Enhanced 911 Service Benefits

  • FCC compliance – Because E-911 was required of all “interconnected VoIP providers” by the FCC as of November 2005, Level 3 E-911 Direct service is committed to helping you achieve necessary compliance for your interconnected VoIP services.
  • Flexibility – Our E-911 solution allows you to work with the VoIP positioning centers (VPCs) of your choice.

Download the brochure for more information on E-911 Direct.

Service Locations

  • Access the Portal
  • Watch the Video